|Superior Quality |
Our slogan says it all - Set yourself apart ®. We are a small family owned and family run company whose mission is to make the finest jewelry possible using only the finest diamonds and gemstones. As a company, we strive every day to set ourselves apart from other jewelry stores in every important way. We offer superior quality, superior service, superior selection and superior prices than our competitors.
- Our gemstones are bright, well cut and of better quality
- Our jewelry is designed to last a lifetime
- Our gold and platinum settings are solid and thick
- Our diamonds have no visible inclusions (eye clean or better)
- Our workmanship is unsurpassed
Our gemstones are truly special. Nearly each and every gemstone is hand picked for the ring, pendant, bracelet or earrings we have made. We meticulously sort through and reject hundreds and hundreds of carats of stones while searching for the very few, exceptional stones that will become a part of our jewelry. We look for incredible color, amazing clarity, eye-catching brilliance, great cutting, to name a few. Our gemstones are vibrant and well-cut and in nearly every case are free of visible inclusions. So when you select a gemstone from MyJewelrySource, you can be assured that you are purchasing one of the finest sapphires available. We do not use any synthetic or lab created gemstones or diamonds in our fine jewelry.
Our settings are designed and specifically manufactured to last a lifetime. We know how important your purchase is and we understand how much it means to you. Our motto is Set yourself apart ® and being true to that, our rings are not mass-produced. And in fact in most cases are one or two of the kind. Our jewelry is made by expert craftsmen whose workmanship is impeccable, and each piece is carefully inspected against our rigorous quality standards. The shanks of our rings vary in width but have a certain thickness that you don't find very often. We use more gold or platinum in our rings than you would typically find, and what this specifically means to you is that our rings feel more luxurious and substantial on your finger, and they will last longer, wear better and easily hold up to daily wear and tear. For those of you looking for an engagement ring or signature piece, we know that this is exactly what you would expect and demand for such an important piece.
Our diamonds are of much better quality than are used by most internet and retail jewelers. Our goal is to set ourselves apart from our competitors in every important way and the diamonds that we use are no exception. Our diamonds are white, bright, clear, and have no visible inclusions. We only use well cut, fully faceted diamonds and never use diamond chips.
back to top^
|Unique Designs |
Whether you are searching for a fine jewelry piece for yourself as a pick-me-up, just because you deserve it, or for holidays, anniversaries, birthdays or other special occasions, MyJewelrySource offers a wide selection of contemporary and classic designs. Most of our gemstone pieces are produced in very small quantities and many are one-of-a-kind. Select designs, such as many of our rainbow sapphire jewelry pieces, are found exclusively at MyJewelrySource. Your purchase will indeed be special.
We search the international jewelry shows several times a year to bring you the finest gemstones and latest styles- fine gold from Italy, lustrous Cultured Pearls from Tahiti, lovely sapphires and rubies from Asia and Africa, and vibrant tourmaline, AAA grade tanzanite and jungle green Tsavorite from Africa.
back to top^
|Unmatched Personal Service|
Tired of customer service representatives who can't answer your questions?
Do you wait days for answers to your email, or worse, never receive a reply?
Would you like to talk to someone who has seen and knows about every piece of jewelry you are considering?
Would you like to talk directly to our gemstone buyer or custom design specialist?
Would you like to talk to a representative who knows exactly when your order was packaged and shipped, your credit card billed, or return processed?
We want you to enjoy your shopping experience at MyJewelrySource. It is of utmost importance to us that your purchase is fun, safe, informative and hassle-free.
Unmatched service while you are shopping...
Our customer service representatives are based in San Diego, CA and are very familiar with or even directly involved with the creation of each and every piece of jewelry that we offer. We are happy to answer any questions that you may have regarding any item. Our customer service representatives can help if you would like to inquire about changing the gold or metal type or if you want a different gemstone in a ring you see. In addition, if you have an idea about the perfect piece of jewelry for yourself and need help making it a reality, we can assist you as well. Our customer service representatives are available by email firstname.lastname@example.org or toll free at 1-866-432-4936 to answer your questions regarding all of our products and services. Most emails are answered within 2 hours and all emails are answered within 24 hours.
Unmatched service once you have purchased...
Each order is assigned to specific customer care specialist who will thoroughly inspect your item and personally ensure that it is sized, if needed, shipped promptly and delivered as promised. You will receive an email once you place and order and a second email containing your tracking number once your item is shipped. If you have special delivery requirements, we would be happy to try to meet them. And if we say that we can, we will.
Unmatched service if you need to return an item...
Simply contact us if you are not 100% satisfied with your purchase. All returns are processed within one day of receiving an item for return. You will receive an email once your return is processed so that you know that we received you item, that your return was successfully processed, and that your refund will be exactly what you expect it to be.
In short, MyJewelrySource offers unmatched customer service with our knowledgeable, capable, committed customer service support team.
back to top^
|30 Day Return Policy|
MyJewelrySource offers a no-hassle, 30 day return policy. If for any reason you are not completely satisfied with your purchase, please notify us at email@example.com or 1-866-432-4936, within 30 days of receiving the item for a full refund of the item purchase price.
Read our full policy
back to top^
|90 Day Repair Warranty|
All jewelry purchased from MyJewelrySource.com is covered by our limited 90 day repair warranty. The 90 day warranty period begins the day you receive your original purchase. Our 90 day repair warranty covers each item for defects in manufacturing or loosening of gemstones or diamonds. We will repair any defective item at no charge and also provide free return shipping as well (international orders will be charged $40 for shipping).
Read our full policy
back to top^
MyJewelrySource offers free shipping and insurance on all purchases. Expedited shipping is also available at a reduced rate.
|Ground (Continental US):
1-5 business days*
(See Map Detail Below)
|UPS 2nd Day Air (Continental US):
2 business days*
|UPS Next Day Air (Continental US):
1 business day*
|UPS Overnight - SATURDAY
|USPS- US Military (APO/FPO):
8-32 days: Dependant on Military mail system
|USPS Express (US/ US Territories)
1-4 business days
|Alaska, Hawaii, PR: 2nd Day:
2 business days*
|Alaska, Hawaii, PR: Overnight:
1 business day*
1-3 business days**
|Other International Express/Expedited:
2-4 business days**
|Shipping Insurance: All Orders
| * Business days do
not include weekend days.
UPS does not guarantee international transit times due to possible Customs clearance
***Guaranteed transit times do not include unexpected delays due to weather events.
back to top^
|No Sales Tax|
No Sales Tax for Anyone, Anywhere in the U.S.!
MyJewelrySource, solely based in California, pays the sales tax due on all purchases from MJS by California residents.
back to top^
|Better Business Bureau Highest Rating|
MyJewelrySource.com has earned the highest rating of A+ from the Better Business Bureau with no complaints about our jewelry nor our company. Click on the icon below to access the BBB report on our company.
back to top^
|Rapid Order Processing|
All in-stock orders placed by 5pm EST (2pm PST) ship the Same or Next Business Day.
All items are In Stock unless specifically noted.
For rings ordered in the stock size, the ring will ship the same or next business day. You can send your ring back to us once for free sizing and free return shipping for up to one month after you receive your new ring. Additionally, nearly all of our rings can also be sized by your local jeweler.
For rings ordered with sizing, please allow 1-2 weeks for shipment if you ordered ring sizing (i.e., a non-stock ring size). If you need a ring sized and need a faster turnaround, just let us know and we can likely accommodate your request.
Our shipping boxes are plain and unmarked to assure privacy (and non-detection).
back to top^
We know that many online shoppers are frustrated that they can't figure out exactly what they are buying or they purchase an item and it does not look anything like the picture of the item on the website.
Many online sites do not give you the information that you need to make an informed buying decision. MyJewelrySource provides you with the most comprehensive jewelry information that you need to make your selection. And most importantly, since a substantial percentage of the jewelry we sell is one-of-a-kind, the pictures you see on our website are actual pictures of the item you would be purchasing. We do our very best to accurately represent the jewelry on our site. Certainly, individual computer monitor settings will affect what you see, but the colors and qualities of the gemstones and diamonds are showcased as accurately as possible and are checked on several types of monitors to confirm that the color you see will be the most accurate colors possible.
For every piece we provide:
Enough pictures to portray a item accurately (as many as five or six different angles)
Gold or Platinum Weights
Item Availability: In Stock, Special Order, Sold Out. etc.
We take your purchase as seriously as you do, and we believe that the more information you have, the easier it will be for you to make the right selection.
We know that by supplying plenty of information, you will clearly see that MyJewelrySource offers unbeatable values.
back to top^
|Absolutely the Lowest Price- Everyday!|
|At MyJewelrySource, there is no need to wait for a sale. Every item is offered at our absolutely lowest discounted price everyday of the year and our everyday low prices are even lower than our competitor's sale prices- Guaranteed. |
MyJewelrySource offers the absolute lowest prices each and every day. No need to wait for a sale, because everything is already on sale, up to 70% of retail prices- everyday! There's no need to find, memorize or save coupon numbers. Our everyday low prices are lower than any of our competitors "special" sale prices. Our low pricing policy greatly simplifies your shopping experience so that you can concentrate on purchasing the exact item you want, anytime you want, without wondering if you can buy it cheaper somewhere else or if it will be on sale later on our site.
You can also be assured that we offer only the finest jewelry with the highest quality diamonds, natural gemstones and solid gold or platinum. We offer a wide selection of beautiful styles with many one-of-a-kind pieces. We hope that you will enjoy your experience and the exceptional quality found only at MyJewelrySource.
back to top^
Many of our items are one-of-a-kind. Use an interest free layaway plan to reserve the item before it sells out and lock in the current price- for up to a year! This is especially important with today's rapidly rising gold, platinum, diamond, gemstone and labor prices.
MyJewelrySource has a variety of layaway options: 3 monthly payments, 6 monthly payments or 12 monthly payments. If you wish to place an online order with the layaway option, simply select the desired option at the bottom of the order checkout form and also check acceptance of the layaway policy.
Read our entire layaway policy
back to top^
Our customers have a lot to say about our jewelry and their experiences with us.
I received my beautiful ring yesterday. It is the most gorgeous ring I have ever seen. I wanted to personally thank you all for being so nice to me, changing my due date when needed, during my time of unemployment. I have posted a pic of my ring on my FaceBook page and I got 34 comments within like one hour, lol! Everyone asks me where I got it and I have gladly told them the website address and added how nice you all are to work with. I hope you get some business off it. I will definitely do business with you again and again, thanks so much for your kindness.
M.W. Ooltewah, TN
Read more testimonials
back to top^
|Certificates of Authenticity|
Feel Confident and Secure in your purchase
Certificates are generally issued on purchases of $699 and over. If a certificate is included, it is indicated on the item detailed description page just below the item price. You may also request a certificate for any item at the time of purchase if one is not indicated for your item (use the Comments section during checkout).
Our Certificate of Authenticity certifies that the jewelry you have purchased is 100% genuine and accurately described.
We certify that our jewelry has been crafted in accordance with recognized jewelry industry quality standards. We further certify that the materials (metals, diamonds, and gemstones) are accurately described and stated.
Each Certificate of Authenticity includes at least one picture of the item and verifies the gemstone type, weight and clarity, diamond weight and quality, and the metal type (e.g., 14k gold, platinum) and weight.
Click to enlarge image
Our certificates, along with your MJS receipt, can be submitted to your insurance company as proof of purchase. Please note that, in most cases, insurance companies will reimburse you for your purchase price, not a higher appraised value, and also have the right to purchase a replacement item themselves on your behalf. This is why the detailed information we present on our certificates is so important should your jewelry ever be lost or stolen.
back to top^
|Convenience and Speed |
MyJewelrySource offers a fast and easy shopping environment. Our site is faster than 85% of all other websites (as tracked by Google). We don't need to mention the traffic congestion, parking hassles, crowded stores, pushy salespeople, long lines, and limited selections found at regular brick and mortar stores. You are just a few clicks away from your purchase. Your order will be securely processed the same day and shipped the Same or Next Business day by your selected shipping method. Your purchase will arrive in a fine jewelry box ready for gift giving.
back to top^
|Items are In Stock|
The majority of our products are in stock. Simply check the detailed description page for each item to find out whether an item is in stock. We keep the item status updated to ensure that our status description is always current. Our in stock items usually ship the Same or Next Business day, meaning that you will receive your item fast!
back to top^
Online security is of paramount importance when purchasing items on the internet. When you place an order, a secure direct link is made between your computer and a secure e-commerce server with the highest level of internet security available today (128 or 256 bit encryption depending on your computer configuration). You can be assured that your personal data will not be viewed, intercepted, manipulated, or obtained by unauthorized parties. Actual credit card processing is performed through Verisign™ (now PayPal), an industry leader in e-commerce security and secure credit card processing.
Our website is certified daily by Trust Guard to pass the FBI/SANS Internet Security Test. The "live" Trust Guard Secure mark appears only when a web site's security meets the highest security scanning standards of the U.S. government, Visa, MasterCard and Discover.
No personal information whatsoever is ever rented or sold to other parties. You will never receive unsolicited e-mails (SPAM) or telemarketing calls as a result of any transaction with MyJewelrySource.
For even more security, MyJewelrySource is offers two additional checkout methods: Amazon Payments and PayPal. When you checkout using these methods, your credit card information is not transmitted to MyJewelrySource. Read more about these optional methods by clicking on one of the icons below.
back to top^
MyJewelrySource fully recognizes and respects our customer's desire and right to privacy. We are committed to protecting our customers' personal information. All orders are transmitted in an encrypted format and customer information is only used for order fulfillment and tracking purposes.
Personal data is only collected at the time of purchase, including credit card information. This data is entered by the customer or us onto a secure server owned and operated by a third party e-commerce company (ASecureCart) using the highest level SSL encryption available. This data is only accessed and used by MyJewelrySource employees and will never be rented, exchanged, sold or otherwise divulged to a third party except in providing assistance to law enforcement. Personal information may be given to law enforcement agencies to aid in criminal investigations or support criminal prosecutions.
For your protection, customer data is only stored on a secure server with ASecureCart (our third-part e-commerce company) for approximately 90 days after which time it is automatically deleted. Credit card information is encrypted on this server so that it cannot be read in the event of a compromise. All information is then permanently deleted from this service and securely transferred to our private on-site password protected computer database. Our database is not connected to our website and maintained with firewall, password protection, and very limited access (only two computers may access our database at one time). In addition our database cannot be opened without the presence of a physical theft deterrent devise. Our customer database will never be rented, exchanged or sold to anyone- ever.
Our web servers collect the domain names, not the e-mail addresses, of visitors. In general, we gather information about users of the Site collectively in order to determine, for example, which areas users access more frequently. This information helps us to determine what is most beneficial for our users, and how we can continually create a better overall experience for our users by improving the content of this Site.
What information do we collect?
We collect information from you when you place an order.
Any data we request that is not required will be specified as voluntary or optional.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you submit a request or place an order.
These security measures include: password protected directories and databases to safeguard your information, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely or PCI Scanning to actively protect our servers from hackers and other vulnerabilities.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://www.myjewelrysource.com/toplevelpages/legal.htm.
This policy was last modified on 04/09/2010
5256 S. Mission Road Suite 703-27
Bonsall, CA 92003
Federal Trade Commision Fair
California Online Privacy Protection Act
Children's Online Privacy Protection Act
Controlling the Assault of Non-Solicited Pornography and Marketing Act
If at anytime you have a cause that needs to be disputed please fill out the Trust Guard Dispute Resolution form.
Brian N Middleton
back to top^
|Conflict Free Diamonds|
Conflict Free Diamond Guarantee
MyJewelrySource.com, along with the global diamond industry, has a zero-tolerance policy toward conflict diamonds. Through measures such as the Kimberley Process, which tracks diamonds from mine to market, the industry, in partnership with the United Nations, governments, and non-governmental organizations, polices diamond exports to prevent the trade of illegal diamonds. MyJewelrySource.com only purchases diamonds through the largest and most respected suppliers who, like us, proudly adhere to and enforce the standards established by the Kimberley Process. All diamonds in our jewelry are warranted to be conflict free. If one of our suppliers was ever found to be in violation of that process, we would immediately sever that relationship. We will continue to support and promote any process that works to uphold legitimacy in the diamond trade.
Two important programs are in place to assure you that the diamonds we sell did not come from countries engaged in conflict. The processes are (1) the Kimberley Process and (2) the System of Warranties.
Under the Kimberley Process, each shipment of rough diamonds exported across an international border is sealed in tamper-resistant containers and must be accompanied by a government-validated certificate assuring that the diamonds are certified to be from sources that are free from conflict. There are 69 countries that have implemented the principles of the Kimberley Process. Only diamonds from these countries may be legally imported into the US. Diamonds which do not have the government-validated certificate are turned back or impounded by Customs.
The System of Warranties in turn requires that every time diamonds (rough, polished or in jewelry) change hands between dealers, a guarantee that the diamonds are from legitimate sources must accompany the transaction. At MyJewelrySource, we participate in the System of Warranties and continually ensure that the diamonds we purchase come with the warranty statement that they are conflict-free.
The diamond trade employs 10 million people directly and indirectly, including countries like Australia, Africa, Russia and Canada. The diamond trade also provides revenue that is critical to the economic development and prosperity of diamond producing nations, especially those in Africa. Diamonds and diamond revenues are making a difference in Africa by providing jobs, building hospitals and roads, and funding education.
If you would like to read more information on conflict diamonds and what the industry and governments are going to eliminate conflict diamonds, we suggest the following resource: