What is a Restocking Fee?

A restocking fee is the amount of money which is not refunded if an item is returned.  Please note that this fee is not an additional fee on top of the purchase price.

Restocking fees are charged on rings which have be custom made or altered (e.g. size or  change head) and which are later returned.  This fee is charged to recoup costs not originally charged to the customer.  For example, we do not charge for ring sizing on many of our rings.  If, however, the ring is sized and returned, a restocking fee is charged to help pay for the sizing and associated costs. 

We have found that our customers prefer a restocking fee only if they return an item, to a fee when they purchase the item.

How Can I Avoid a Restocking Fee?

To avoid a restocking fee, you may order the ring without sizing and once you have inspected and decided to keep the ring, return it to us for free sizing/modification or have your local jeweler size/modify it for you.