What is a Restocking Fee?

A restocking fee is the amount which would not be refunded if an item is returned- usually for rings that are custom sized for a customer.  Please note that this fee is not an additional fee (i.e., it is not added to the purchase price).

Restocking fees are charged on returned rings which have be custom made or altered (e.g. sized, etc.).  This fee is charged to recoup costs not originally charged to the customer.  For example, we do not charge for ring sizing on our rings.  If, however, the ring is sized and returned, a restocking fee is charged to help pay for the sizing and associated costs.  Recouping these costs keeps our prices low for everyone.

We have found that our customers prefer a restocking fee only if they return an item, to a fee when they purchase the item.

How Can I Avoid a Sizing Restocking Fee?

To avoid a restocking fee, you may simply order the ring without sizing.  Within one month, after you have had an opportunity to inspect the ring and have decided to keep it, you may return your ring to us free sizing.  We also ship the ring back to you for free.  You may also have your local jeweler size your ring for you.